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Knowledge base
FAQs
PRICING and PURCHASING
4
How do I get a price quote?
Do you have a wholesale, reseller and large volume purchase program?
Why are your prices so low?
What Payment Methods Are Accepted?
ORDER INFORMATION
5
My Order Show Unfulfilled, What Is It Referring To?
How Long Will It Take For My Order To Arrive?
When do new orders ship?
How Do I Check My Order?
Is My Order Secure?
SHIPPING and TRACKING
8
How much is shipping?
Do you provide local pickup?
When will my order be shipped?
The Tracking Information Does Not Show Any Order Movement
Item Shows Delivered But You Have Not Received It?
View all 8
RETURNS
4
I Returned The Item, When Will I Get My Money Back?
I Received A Damaged Item
What is your Warranty policy?
What Is The BatteryClerk Returns Policy?
ACCOUNT INFORMATION
2
How Do I Create An Account?
How Do I Change My Account Information?
PRODUCT INFORMATION
GENERAL PRODUCT INFORMATION
8
What battery do I need?
What Is Ah And Battery Capacity?
What Is mAh And Battery Capacity?
Does My Replacement Battery Capacity (Ah) Have To Be The Same As My Original? How Do I Choose?
How Do You Connect A Battery In Series Or Parallel?
View all 8
SEALED LEAD ACID (SLA/AGM/VRLA) BATTERIES
7
What Is A Sealed Lead Acid (SLA/AGM/VRLA) Battery?
What Is The Shelf Life Of A Sealed Lead Acid Battery?
My Sealed Lead Acid Battery Is Bloated Or Swollen. What Should I Do?
How Long Do SLA Batteries (SLA/AGM/VRLA) Typically Last?
What Is The Difference Between A Gel Cell, an AGM and an SLA Battery?
View all 7
CHARGING
9
How Do I Charge My Sealed Lead Acid Battery?
How Do I Charge My UPS Battery?
How Often Should I Charge my Powersport Motorcycle, ATV/UTV, Snowmobile and Personal Watercraft battery?
Can I Use My Automotive Battery Charger To Charge My Small Lead Acid Battery?
My Alarm Shows Low Battery
View all 9
MAINTENANCE and TROUBLESHOOTING
7
Sealed Lead Acid (SLA/AGM/VRLA) Battery Maintenance
How do I Care for my Powersport Motorcycle, ATV/UTV, Snowmobile and Personal Watercraft battery?
Do I Need To Drain My SLA Battery To Prevent Memory Effect?
Do I Need To Add Water To My Battery?
When Should I Replace My Cell Phone Battery?
View all 7
CAR and TRUCK BATTERIES
1
Do You Sell Car and Truck batteries?