Help Center

PRICING and PURCHASING 4

• How do I get a price quote?
• Do you have a wholesale, reseller and large volume purchase program?
• Why are your prices so low?
• What Payment Methods Are Accepted?

ORDER INFORMATION 5

• My Order Show Unfulfilled, What Is It Referring To?
• How Long Will It Take For My Order To Arrive?
• When do new orders ship?
• How Do I Check My Order?
• Is My Order Secure?

SHIPPING and TRACKING 8

• How much is shipping?
• Do you provide local pickup?
• When will my order be shipped?
• The Tracking Information Does Not Show Any Order Movement
• Item Shows Delivered But You Have Not Received It?

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RETURNS 4

• I Returned The Item, When Will I Get My Money Back?
• I Received A Damaged Item
• What is your Warranty policy?
• What Is The BatteryClerk Returns Policy?

ACCOUNT INFORMATION 2

• How Do I Create An Account?
• How Do I Change My Account Information?

GENERAL PRODUCT INFORMATION 8

• What battery do I need?
• What Is Ah And Battery Capacity?
• What Is mAh And Battery Capacity?
• Does My Replacement Battery Capacity (Ah) Have To Be The Same As My Original? How Do I Choose?
• How Do You Connect A Battery In Series Or Parallel?

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SEALED LEAD ACID (SLA/AGM/VRLA) BATTERIES 7

• What Is A Sealed Lead Acid (SLA/AGM/VRLA) Battery?
• What Is The Shelf Life Of A Sealed Lead Acid Battery?
• My Sealed Lead Acid Battery Is Bloated Or Swollen. What Should I Do?
• How Long Do SLA Batteries (SLA/AGM/VRLA) Typically Last?
• What Is The Difference Between A Gel Cell, an AGM and an SLA Battery?

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CHARGING 9

• How Do I Charge My Sealed Lead Acid Battery?
• How Do I Charge My UPS Battery?
• How Often Should I Charge my Powersport Motorcycle, ATV/UTV, Snowmobile and Personal Watercraft battery?
• Can I Use My Automotive Battery Charger To Charge My Small Lead Acid Battery?
• My Alarm Shows Low Battery

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MAINTENANCE and TROUBLESHOOTING 7

• Sealed Lead Acid (SLA/AGM/VRLA) Battery Maintenance
• How do I Care for my Powersport Motorcycle, ATV/UTV, Snowmobile and Personal Watercraft battery?
• Do I Need To Drain My SLA Battery To Prevent Memory Effect?
• Do I Need To Add Water To My Battery?
• When Should I Replace My Cell Phone Battery?

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CAR and TRUCK BATTERIES 1

• Do You Sell Car and Truck batteries?